Trans North Bus & Coach Service is a family owned business operating in Far North Queensland. Trans North has nine fully established depots in Cairns, Atherton, Ravenshoe, Innisfail, Ingham, Mission Beach, Bowen, Ayr and Mirani, providing school, charter and urban bus services.
Express Coach Services also operate between:
- Cairns and Karumba
- Cairns and Cooktown (inland)
- Cairns and Cooktown (coastal)
- Bowen and Collinsville
The business utilises more than 130 fully operational vehicles to meet the service requirements of 8 districts.
Trans North's goal is to meet the transportation needs of our clients with the highest levels of service. We aim to operate in a timely and efficient manner by listening to our customers' needs and ensuring that their transport and customer service requirements are met.
Sunbury Bus Service and the Donric Group was established in 1980 under the direction of Don McKenzie and Richard Baird. The initial fleet of 8 vehicles has grown to in excess of 270 buses and coaches today. The Donric Group consists of the following businesses:
Each business within the Group enjoys an excellent transport industry record of catering for a diversified range of people movement activities and specialising in:
- Met Route Services – V/Line Rail Replacement Services
- School Bus Services – Extended Tours
- Safari Tours – Group Charter
- Metro Trains Rail Replacement Services
- Conferences – Educational Tours
- Snow Trips – Express Coaches
We pride ourselves on our ability to meet the needs of our customers beyond the call of duty. Our extensive experience in a wide range of transport activities allows us to anticipate the potential requirements of different groups and offer assistance in the planning phase.
We are actively involved with many other Companies and organisations in planning and conducting tours and charter, including:
- Group Tour Management - Interstate and local travel
- Australian Tourmasters - Interstate and local travel
- Inbound Travel Agents - Statewide and Interstate travel
- School Groups - Local, Statewide and Interstate travel
- Senior Citizens and Probus Groups - Local, Statewide and Interstate travel
Our businesses also operate a wide range of Government Contracts:
- Met Route Services - to and from Gisborne, Riddells Creek, Moonee Ponds and Sunbury
- Country Route Services - Heathcote to Bendigo, Malmsbury to Kyneton and Woodend to Kyneton routes
- Urban Route Services - Innisfail, Bowen
- School Bus Services - within the Sunbury, Bendigo, Gisborne, Riddells Creek, Kyneton and Woodend Areas
- School Bus Services - Far North Queensland
- Long Distance Services - Far North Queensland, Cairns to Karumba, Cairns to Cooktown, Cairns to Kuranda, Bowen to Collinsville
Our Company is a founding member of the Coachlink Network, a national body established to co-ordinate integrated transport requirements across Australia.
We recognise that our people are our greatest asset and our ambition is to develop them to their full potential. To this end we have implemented a Staff Development Program to cater for corporate and individual needs. It includes:
- Driver Assessments
- Coach Driver Training
- First Aid Training
- Transport Supervisor
- Mechanics Familiarisation
- Occupational Health & Safety
- Computer Awareness & Familiarisation
- Tourism and Marketing
- Management Conference
- Instruction Video Day/Nights
- Customer Relations
We take a great deal of pride in our bus and coach drivers - dedicated professionals who are experienced in the areas of people movement. They are experienced and well trained in vehicle handling skills and are knowledgeable in the areas they visit. All drivers wear the Company uniform whilst on duty and are solely responsible for the cleanliness and appearance of their vehicles. Our drivers are courteous and friendly and are always ready to offer extra assistance or information where necessary.
Our Tour Consultants have been recruited from a talented field of candidates and were selected for their expertise in tour planning, their friendly personalities and genuine dedication to their task. They operate very effectively as a team and work tirelessly on the smallest detail to ensure the success of every tour departure.
Our Operations Staff are experts in their field. Between them they have many years’ experience in the transport industry and can assist in arranging any transport activity.
The entire Company has a very deliberate focus on Team Work, Customer Care and Quality Service.
Our goals in business are simple:
To deliver the best possible service to our customers.
We aim to achieve and maintain our success by ensuring that we remain at the forefront of the transport industry.